Refund Policy
At Trendy, your satisfaction is our priority! If you’re not fully happy with your purchase, we’re here to help.
Refund Eligibility
- Refunds can be requested within the standard timeframe known for dropshipping businesses (7-14 days after delivery).
- Items must be unused, in their original condition, and in the original packaging.
- A valid order number or proof of purchase is required.
Non-Refundable Items
- Items marked as final sale.
- Customized or personalized products.
- Products showing wear, damage, or tampering after delivery.
How to Request a Refund
- Go to the Contact Us page on our website.
- Submit your request with the order details.
- Our team will review your request and guide you on the next steps.
Refund Process
- If your refund is approved, it will be processed to your original payment method within 5-10 business days after approval.
- Shipping costs are non-refundable unless the return is due to an error on our part (e.g., defective or incorrect product).